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Terms & Conditions

* Calls to 0345 226 0120 - Calls to 03 numbers are inclusive from landlines and from mobiles. If you haven’t got any inclusive minutes, or they have run out, these calls are charged at a per-minute rate, often known as ‘geographic rate’ - please check with your provider for charges.

1. Interpretation

1.1. In these Conditions:
"Buyer" means the person whose order for the Goods is accepted by the Seller.
"Goods" means the goods (including installment of the goods or any parts for them) which the Seller is to supply in accordance with the Conditions.
"Seller" means Brinsea Products Limited (Registered in England under number 1279698) of Station Road, Sandford, North Somerset BS25 5RA United Kingdom
"Conditions" means the standard terms and conditions of sale set out in this document.
"Contract" means the contract for the sale and purchase of Goods.

2. Basis of Sale

2.1 The Seller shall sell and the Buyer shall purchase the Goods in accordance with any written or verbal order of the Buyer which is accepted by the Seller subject to these Conditions which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such order is made or purported to be made by the Buyer.

2.2 No variation of these Conditions shall be binding unless agreed in writing between the Seller and the Buyer.

2.3 Any advice or recommendation given by the Seller or its employees to the Buyer or its employees or agents as to the storage, application or use of the Goods is followed or acted upon entirely at the Buyer's own risk, and accordingly the Seller shall not be liable for any such advice or recommendation.

2.4 Any samples, illustrations or descriptive material including but not limited to particulars of shade and pattern and other information contained in the Seller's brochure, advertising material or elsewhere shall not form part of the Contract and shall be treated as approximate and for guidance only.

2.5 The Seller may, at its discretion, from time to time vary the design of the Goods from that advertised without notice to the Buyer provided that any such variations do not constitute material alterations to the Goods.

3. Orders and Specification

3.1 The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order submitted by the Buyer.

4. Price of Goods

4.1 The price of the Goods shall be the price quoted in the Seller's published price list current at the date of acceptance of the order less any applicable trade discount which may be agreed by the Seller from time to time provided that no previous payment is overdue and shall be invoiced for payment in accordance with Condition 5.1

4.2 UK Buyers: Details of delivery charges are given to the Seller in writing.
Any trade discounts are by separate written agreement.

4.3 Overseas Buyers: Unless otherwise agreed in writing between the Buyer and the Seller, all prices are given by the Seller on an ex-works basis. Any trade discounts are by separate written agreement.

4.4 The Buyer shall be liable to pay such value added and other tax as is applicable to the goods supplied and as dictated by legislation relating to UK, European Community or foreign trade.

5. Payment Terms

5.1 Subject to any special terms agreed in writing between the Buyer and the Seller, the Seller shall be entitled to invoice the Buyer with the price of Goods before, on or at any time after delivery of the goods or (as the case may be) the Seller has tendered delivery of the Goods.

5.2 Credit account Buyers shall pay the price of the Goods (less any applicable trade discount to which the Buyer is entitled) not later than the twentieth day of the calendar month next following the date of the invoice relating to the Goods. The time of payment shall be of the essence of the Contract. All payments shall be made in full without deduction in respect of any set-off or counterclaim except by prior agreement in writing.

5.3 If the Buyer fails to make any payment on the due date then without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:

5.3.1 Cancel any contract or suspend any further deliveries to the Buyer

5.3.2 Charge the Buyer interest (both before and after any judgement) on the amount unpaid, at the rate of five per cent per annum over the base rate for the time being of Lloyds TSB Bank plc (such interest being deemed to accrue from day to day and being compounded on the last day of each calendar month) until payment is made.

6. Guarantee Terms and Conditions

A comprehensive FREE 3 year guarantee is available on all Brinsea branded incubators and brooders when you register online. Should a fault arise during the guarantee period the unit may be repaired or replaced at Brinsea's discretion.

To register you will need to have your name, address, e-mail address, date of purchase, product names and serial numbers and the name of the distributor you bought your products from. Please visit the 'Register your product' page to register your purchases. Registration must be within 30 days of purchase.

Please note we are unable to provide a guarantee for any product registered without a serial number. You should not accept any Brinsea products without a serial number - if you find that your purchase does not have a serial number please return it to the person you bought it from and ask for a replacement or refund.

This manufacturer’s guarantee supplements the rights to which you are entitled under law covering the terms of your purchase from the supplier. Your legal rights are not affected in any way. Brinsea Products is pleased to accept your order and goods are supplied subject to our standard trading terms and conditions, a copy of which is available upon request.

To qualify for these additional benefits you must:

1. Complete the online Guarantee Registration at within 30 days of  purchase.
2. Be the original purchaser of the product
3. Notify Brinsea of defect before the guarantee period expires.
4. Have used the incubator for its proper purpose and stored it clean and dry.

If the criteria above are met, any defective part which has been returned carriage paid to Brinsea Products Ltd or your Brinsea authorised dealer within 3 years of purchase will be repaired or replaced free of charge.

This extended guarantee applies to working parts only.  Complete machines should only be returned with prior agreement of  the factory. The guarantee is from the manufacturer to the customer and does not involve the retailer.

Brinsea Products Ltd or its retailers will not be responsible for the loss of eggs in the event of failure however caused and the user is advised to arrange his own insurance cover where loss of power or mechanical or electrical failure might result in unacceptable losses. It is not recommended that eggs of significant value are incubated in this product unless it is used in conjunction with an independent temperature alarm system.

Brinsea Products Ltd, 32-33 Buckingham Road, Weston Industrial Estate, Weston-super-Mare, North Somerset BS24 9BG

Tel: 0345 226 0120 (see above for call rate information)